Cancellation and Refund policy
Order cancellation:
Cancellation of order can be requested before the order has been shipped from us.
For cancellation requests, kindly initiate the process from your account.
Cancellation requests can't be processed once the package is dispatched.
Return and Exchanges:
(a) Return window:
You have 7 days from the date you receive your item to initiate a return. The refund will be credited in 2-3 business days after verification.
(b) Exchanges:
We are happy to exchange items for a different size, subject to availability.
(c) Condition of items:
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Items must be unwashed, unused, and in original condition with all the tags attached.
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Items must be returned in their original packaging.
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Upload clear photos of the product and tags when submitting the return request.
Damaged or defective items:
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If your items are damaged, contact us within 48 hours of delivery.
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Provide clear photos of the product and packaging.
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We will arrange a replacement or issue full refund after verification.
Non-returnable items:
Final sale items (sale/discounted) items are not eligible for return, exchange or refund.